SHIPPING POLICY
Orders placed before 12:00 PM (CST) will be shipped the same day (Monday-Friday). Orders placed after noon on Friday and on weekends will be shipped on Monday. We do not ship on holidays.
Once submitted, all orders are final. Changes cannot be made after your order has been processed.
We ship USPS Priority Mail. Signatures are not required but tracking is provided. We recommend that you provide a shipping address that has a secure delivery space. Lavender Market (Lavender Littles) cannot be responsible for theft of packages that have been confirmed as delivered via provided tracking services.
We are not responsible for addresses entered incorrectly at checkout. Please double-check all information before placing your order.
Once your order ships, you will receive an email with a tracking number.
Orders of $99+ will ship for FREE! We offer a flat rate of $6.95 on everything else! The free shipping and flat rate offers apply only to regular-sized items (we do not ship oversized items at this time) and orders shipping within the continental U.S.A. We do not ship any orders to Alaska, Hawaii, Puerto Rico, APO/FPO, or international addresses.
RETURN POLICY
At Lavender Market, our biggest goal is to well serve our fabulously loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!
Here is a simple run-down of the rules and procedures for returns:
-
Items can be returned for store credit only. We cannot issue refunds.
-
All returns must be received within 30 days** of the date that we ship out your order..
-
Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
-
Returned items must remain un-washed and unworn.
-
Include your original receipt. (It helps us out if you circle the item(s) you wish to return.)
-
Shipping is non-refundable, unless there was a mistake on our end.
-
Please allow our team 5-7 business days to process your return once it is received at our store.
-
**Please allow 5-10 days for package transit. This will ensure that we receive your return within the 30 day window.
-
**Please note that our return policy applies to both domestic and international orders.
PAYMENT METHOD
We accept Apple Pay, Visa, Mastercard & American Express.